HSBC Ordered to Pay £150 for Bounce Back Loan Approval Delay, Ombudsman Upholds Complaint
BBL Complaints Dismissed
NatWest Refuses New Customers for Bounce Back Loans, Ombudsman Dismisses Complaint
NatWest refused Bounce Back Loans to new customers. The Ombudsman dismissed the complaint, affirming the bank’s right to limit access to existing clients. […]
BBL Complaints Upheld
Barclays Ordered to Pay £250 for Eight-Month Bounce Back Loan Delay, Ombudsman Upholds Complaint
Barclays delayed a customer’s Bounce Back Loan application for eight months. The Ombudsman upheld the complaint, ordering £250 compensation for the prolonged wait. […]
BBL Complaints Dismissed
Lloyds Holds Customer Liable for £50k Bounce Back Loan Spent on Bitcoin, Ombudsman Dismisses Complaint
A Lloyds customer denied applying for a £50k Bounce Back Loan spent on Bitcoin. The Ombudsman dismissed the complaint, finding his claim uncredible based on evidence. […]