HSBC Ordered to Pay £550 for Seizing Furlough Funds with Bounce Back Loan, Ombudsman Upholds Complaint
BBL Complaints Dismissed
Santander Denies Bounce Back Loan for Missing Email Address, Ombudsman Dismisses Complaint
Santander denied a Bounce Back Loan application for lacking an email address. The Ombudsman dismissed the complaint, finding the requirement reasonable. […]
BBL Complaints Dismissed
HSBC Denies Account After Weeks of Delay, Ombudsman Dismisses Bounce Back Loan Complaint
HSBC denied an account after weeks of delay, blocking a Bounce Back Loan. The Ombudsman dismissed the complaint, citing the bank’s right to refuse. […]
BBL Complaints Dismissed
Barclays Recalls Bounce Back Loan Days After Approval, Ombudsman Dismisses Complaint
Barclays approved a Bounce Back Loan, then recalled it days later after a review. The Ombudsman dismissed the complaint, finding no fault in the bank’s actions. […]