HSBC Seizes £50k Bounce Back Loan and Delays Refund, Ombudsman Dismisses Complaint
BBL Complaints Upheld
HSBC Ordered to Pay £150 for Business Collapse After Bounce Back Loan Denial, Ombudsman Upholds Complaint
HSBC’s “safeguarding review” locked an account, denied a Bounce Back Loan, and caused a business collapse. The Ombudsman upheld the complaint, awarding £150 compensation. […]
BBL Complaints Dismissed
Santander Seizes Bounce Back Loan After Turnover Review, Ombudsman Dismisses Complaint
Santander seized a Bounce Back Loan after reviewing turnover and usage, finding discrepancies. The Ombudsman dismissed the complaint, upholding the bank’s actions. […]
BBL Complaints Dismissed
NatWest Defaults Bounce Back Loan After Missed Payment, Ombudsman Dismisses Complaint Blaming Customer
NatWest defaulted a customer’s Bounce Back Loan after one missed payment, despite promising to retry. […]