HSBC Ordered to Compensate Customer for Misapplying Bounce Back Loan Rules on Erroneous Insurance Payment, Ombudsman Upholds Complaint
BBL Blaggers
10-Year Ban for Director’s Dual NatWest and HSBC BBL Scheme Violation
Evidence from the Department of Business and Trade exposed a director’s illegal dual BBLs from NatWest and HSBC, leading to a 10-year ban. Uncover the rule-breaking details. […]
BBL Complaints Upheld
Metro Bank Ordered to Pay £500 for Blocking Bounce Back Loan Funds, Ombudsman Upholds Complaint
Metro Bank approved a Bounce Back Loan but blocked access for five months, breaching the agreement. The Ombudsman upheld the complaint, awarding £500, less than the £21k sought. […]
BBL Complaints Upheld
NatWest Ordered to Pay £500 Compensation for Error Blocking Bounce Back Loan PAYG Options, Ombudsman Upholds Complaint
NatWest’s error on a pre-populated PAYG application form prevented a customer from accessing Bounce Back Loan repayment options. The Ombudsman upheld the complaint, ordering NatWest to pay £500 compensation for their mistake. […]