HSBC Ordered to Pay £150 for Business Collapse After Bounce Back Loan Denial, Ombudsman Upholds Complaint
BBL Complaints Dismissed
Santander Denies Bounce Back Loan for Missing Email Address, Ombudsman Dismisses Complaint
Santander denied a Bounce Back Loan application for lacking an email address. The Ombudsman dismissed the complaint, finding the requirement reasonable. […]
BBL Complaints Dismissed
Barclays’ Bounce Back Loan Rules Deemed Clear, Ombudsman Dismisses Complaint
A customer claimed Barclays’ Bounce Back Loan rules were unclear, leading to denial. The Ombudsman dismissed the complaint, finding the rules sufficiently clear. […]
Special Reports
Vulnerable Man Alleges Fraudulent Barclays Bounce Back Loan Used for Watch Scam; Ombudsman Rejects Claim
A vulnerable man claims a scammer used a Barclays Bounce Back Loan in his name to buy a costly watch, but the Ombudsman dismisses his complaint. […]