Lloyds Bounce Back Loan Application Complaint Dismissed by Ombudsman
BBL Complaints Upheld
Santander Ordered to Pay £350 for CBILS Refusal Impacting Bounce Back Loan, Ombudsman Upholds Complaint
Santander’s CBILS refusal delayed a customer’s Bounce Back Loan, secured elsewhere. The Ombudsman upheld the complaint, ordering £350 compensation for the delay. […]
BBL Complaints Upheld
HSBC Ordered to Pay Compensation for Non-Existent Feeder Accounts, Ombudsman Upholds Complaint
HSBC misled customers about “feeder accounts” for Bounce Back Loans, which were imaginary. The Ombudsman upheld the complaint, ordering compensation for the deception. […]
BBL Complaints Dismissed
Barclays’ Bounce Back Loan Rules Deemed Clear, Ombudsman Dismisses Complaint
A customer claimed Barclays’ Bounce Back Loan rules were unclear, leading to denial. The Ombudsman dismissed the complaint, finding the rules sufficiently clear. […]