Santander Ordered to Pay £175 for Bounce Back Loan Application Errors, Ombudsman Upholds Complaint
Special Reports
Barclays Denies Sole Trader’s Third BBL for Additional Business, Ombudsman Awards £200 for Delay-Induced Distress
Barclays rejected a sole trader’s third BBL and delayed the decision, leading to a £200 Ombudsman payout. We unpack this case. […]
BBL Complaints Dismissed
Lloyds Bounce Back Loan Application Complaint Dismissed by Ombudsman
A Lloyds Bounce Back Loan application complaint reached Ombudsman Jenny Lomax. The Ombudsman dismissed it, upholding the bank’s decision based on scheme rules. […]
BBL Complaints Dismissed
HSBC Seizes Bounce Back Loan Paid in Error, Ombudsman Dismisses Complaint
HSBC seized a Bounce Back Loan paid in error, demanding repayment. The Ombudsman dismissed the complaint, finding the bank’s actions fair. […]