Lloyds Closes Account, Denies Bounce Back Loan, Ombudsman Dismisses Complaint with £150
BBL Complaints Dismissed
RBS and Bank of Scotland Errors Insufficient, Ombudsman Dismisses Bounce Back Loan Complaints
RBS and Bank of Scotland made errors in Bounce Back Loan processes, but the Ombudsman dismissed complaints, finding insufficient grounds for action. […]
BBL Complaints Upheld
HSBC Ordered to Pay £150 for Business Collapse After Bounce Back Loan Denial, Ombudsman Upholds Complaint
HSBC’s “safeguarding review” locked an account, denied a Bounce Back Loan, and caused a business collapse. The Ombudsman upheld the complaint, awarding £150 compensation. […]
BBL Complaints Upheld
Bank of Ireland Ordered to Pay £250 for Wrongful CIFAS Marker, Ombudsman Upholds Complaint
Bank of Ireland’s erroneous CIFAS marker blocked a Bounce Back Loan, causing £15k in claimed losses. The Ombudsman upheld the complaint, ordering £250 compensation. […]