Lloyds Ordered to Pay £500 for Wrongful CIFAS Marker Blocking Bounce Back Loan, Ombudsman Upholds Complaint
BBL Complaints Dismissed
Santander Demands £50k Bounce Back Loan Repayment for Unreasonable Turnover, Ombudsman Dismisses Complaint
Santander demanded repayment of a £50k Bounce Back Loan due to an unreasonable turnover estimate. The Ombudsman dismissed the complaint, upholding the bank’s review. […]
Special Reports
NatWest Bank Boss Explains What Happens if You Do Not Engage with them Regarding Repaying a Bounce Back Loan and They Suspect BBL Fraud
Here is the boss of a major UK Bank explaining what happens if you do not engage with them regarding repaying a Bounce Back Loan and if they suspect fraud. He explains how they will try and contact you 15 times in 105 days, and if everything else fails, possibly report you to CIFAS and the Police. […]
Special Reports
Ombudsman Rejects Complaint Over Barclays’ Frequent Texts and Letters About Missed Bounce Back Loan Payments
Barclays bombarded a customer with BBL payment reminders, but the Ombudsman dismissed the complaint. We explore why this ruling hurts borrowers. […]