Lloyds Recalls Bounce Back Loan, Rejects Compensation, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
NatWest Delays Servicing Account and Denies Bounce Back Loan, Ombudsman Dismisses Complaint
NatWest delayed a servicing account for seven months, then repeatedly denied a Bounce Back Loan. The Ombudsman dismissed the complaint, citing the bank’s discretion. […]
BBL Complaints Dismissed
Three Santander Bounce Back Loan Complaints Dismissed by Ombudsman
Three Santander Bounce Back Loan complaints were dismissed by the Ombudsman, who upheld the bank’s discretion in loan approvals and reviews. […]
Special Reports
Ombudsman Blames Customer for Bounce Back Loan Arrears Despite Barclays’ Direct Debit Failure
Barclays’ botched direct debit setup for a Bounce Back Loan leads to arrears, but the Ombudsman holds the customer responsible despite compensation. […]