Lloyds Recalls Bounce Back Loan, Rejects Compensation, Ombudsman Dismisses Complaint
BBL Complaints Upheld
HSBC Ordered to Pay £200 for Issuing Bounce Back Loan in Sole Trader Name, Ombudsman Upholds Complaint
HSBC issued a Bounce Back Loan in a sole trader’s name instead of his Ltd company, citing pandemic workload. The Ombudsman upheld the complaint, awarding £200 compensation. […]
BBL Complaints Dismissed
Santander Declines Bounce Back Loan After 20-Month Review, Ombudsman Dismisses Complaint
Santander declined a Bounce Back Loan, demanding turnover proof after 20 months. The Ombudsman dismissed the complaint, upholding the bank’s right to verify. […]
BBL Complaints Dismissed
HSBC Seizes Bounce Back Loan and Non-Loan Funds, Ombudsman Dismisses Complaint
HSBC seized a Bounce Back Loan and additional funds during a safeguarding review. The Ombudsman dismissed the complaint, citing the bank’s rights. […]