Lloyds Logs Sira Marker for Bounce Back Loan Application, Ombudsman Dismisses Complaint
BBL Complaints Upheld
Barclays Ordered to Pay £300 for Bounce Back Loan Access Error, Ombudsman Upholds Complaint
Barclays’ error prevented a sole trader from accessing the Bounce Back Loan scheme. The Ombudsman upheld the complaint, increasing compensation from £100 to £300 after appeal. […]
BBL Complaints Dismissed
Santander Seizes Bounce Back Loan for Unverified Turnover, Ombudsman Dismisses Complaint
Santander seized a Bounce Back Loan after failing to verify self-declared turnover. The Ombudsman dismissed the complaint, upholding the bank’s verification process. […]
BBL Complaints Dismissed
HSBC Seizes Bounce Back Loan Without Explanation, Ombudsman Dismisses Complaint
HSBC seized a Bounce Back Loan without providing a reason, citing terms and conditions. The Ombudsman dismissed the complaint, upholding the bank’s actions. […]