Lloyds Ordered to Reduce Bounce Back Loan Debt by Half After Wife’s Death, Ombudsman Upholds Complaint
BBL Complaints Upheld
HSBC Ordered to Pay £250 for Issuing Bounce Back Loan in Director’s Name, Ombudsman Upholds Complaint
HSBC issued a Bounce Back Loan in a director’s personal name instead of his Ltd company, a recurring issue. The Ombudsman upheld the complaint, awarding £250, though the loan remained defaulted. […]
BBL Complaints Dismissed
NatWest Demands £40k Bounce Back Loan Repayment Despite Eligibility Assurance, Ombudsman Dismisses Complaint
NatWest demanded repayment of a £40k Bounce Back Loan, despite a manager’s eligibility assurance. The Ombudsman dismissed the complaint, finding the bank’s demand justified. […]
BBL Complaints Dismissed
RBS and Bank of Scotland Errors Insufficient, Ombudsman Dismisses Bounce Back Loan Complaints
RBS and Bank of Scotland made errors in Bounce Back Loan processes, but the Ombudsman dismissed complaints, finding insufficient grounds for action. […]