Metro Bank Ordered to Pay £500 for Blocking Bounce Back Loan Funds, Ombudsman Upholds Complaint
BBL Complaints Dismissed
HSBC Denies Feeder Account for Bounce Back Loan, Ombudsman Dismisses Complaint
HSBC denied a feeder account, preventing a Bounce Back Loan application. The Ombudsman dismissed the complaint, affirming the bank’s account approval discretion. […]
BBL Complaints Dismissed
HSBC Mishandles Bounce Back Loan Arrears, Ombudsman Dismisses Time-Barred Complaint
An HSBC customer complained about mishandled Bounce Back Loan arrears and unhelpful staff. […]
BBL Complaints Dismissed
Santander Declines Bounce Back Loan After 20-Month Review, Ombudsman Dismisses Complaint
Santander declined a Bounce Back Loan, demanding turnover proof after 20 months. The Ombudsman dismissed the complaint, upholding the bank’s right to verify. […]