Metro Bank Directed to Restore a Defaulted Bounce Back Loan, Provide PAYG Options to a Customer, and Pay £300 Compensation for Multiple Errors, Including Sending Incomplete Emails and Failing to Return Emails Sent to Former Staff

HSBC wrongly applied a “misuse of facility” CIFAS fraud marker to a Bounce Back Loan recipient, accused of manipulative behaviour. The Ombudsman upheld the complaint, ordering HSBC to remove the marker. […]

MPs are set to probe Lord Agnew and lenders on recovering £17B in Covid loan losses. I’ll be there, taking notes on this critical showdown. […]

Spotlight on Corruption’s skeleton argument lays out a compelling case to name BBL recipients. We analyse their push for transparency. […]