Metro Bank Seizes Bounce Back Loan for Turnover and Trading Issues, Ombudsman Dismisses Complaint
BBL Complaints Upheld
Ulster Bank Ordered to Pay £350 for Misleading on Bounce Back Loan Account, Ombudsman Upholds Complaint
Ulster Bank falsely told a customer an account was opened, preventing a Bounce Back Loan application. The Ombudsman upheld the complaint, awarding £350 compensation. […]
BBL Complaints Dismissed
Santander’s Bounce Back Loan Review Process Challenged, Ombudsman Dismisses Complaint
A customer challenged Santander’s rigorous Bounce Back Loan review process involving account scrutiny. The Ombudsman dismissed the complaint, upholding Santander’s procedures. […]
BBL Complaints Dismissed
HSBC Records Late Bounce Back Loan Payment Marker, Ombudsman Dismisses Sole Trader’s Complaint
A sole trader complained about HSBC’s late Bounce Back Loan payment marker on his credit file. The Ombudsman dismissed the complaint, upholding the bank’s action. […]