NatWest Refuses New Customers for Bounce Back Loans, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
HSBC Denies Account for Bounce Back Loan, Ombudsman Dismisses Complaint
HSBC denied an account, blocking a Bounce Back Loan application. The Ombudsman dismissed the complaint, citing the bank’s right to refuse accounts. […]
BBL Complaints Dismissed
TSB Denies Bounce Back Loan Top-Up Due to Unmonitored Email, Ombudsman Dismisses Complaint with £75
TSB denied a Bounce Back Loan top-up, partly due to an unmonitored email address. The Ombudsman dismissed the complaint, finding £75 compensation adequate. […]
BBL Complaints Dismissed
NatWest Demands £40k Bounce Back Loan Repayment Despite Eligibility Assurance, Ombudsman Dismisses Complaint
NatWest demanded repayment of a £40k Bounce Back Loan, despite a manager’s eligibility assurance. The Ombudsman dismissed the complaint, finding the bank’s demand justified. […]