NatWest Customer Seeks Refund for Personal Funds Used to Repay Ltd Company’s Bounce Back Loan, Ombudsman Dismisses Complaint
BBL Complaints Upheld
HSBC Ordered to Pay £200 for Issuing Bounce Back Loan in Sole Trader Name, Ombudsman Upholds Complaint
HSBC issued a Bounce Back Loan in a sole trader’s name instead of his Ltd company, citing pandemic workload. The Ombudsman upheld the complaint, awarding £200 compensation. […]
BBL Complaints Dismissed
HSBC Denies Feeder Account Due to Credit Scoring, Ombudsman Dismisses Complaint
HSBC denied a feeder account for a Bounce Back Loan based on credit scoring. The Ombudsman dismissed the complaint, citing the bank’s account approval rights. […]
BBL Complaints Upheld
HSBC Ordered to Pay Compensation for Misleading on Bounce Back Loan Turnover, Ombudsman Upholds Complaint
HSBC lied about allowing turnover amendments for a Bounce Back Loan, citing scheme design flaws. The Ombudsman upheld the complaint, ordering compensation. […]