NatWest Issues Bounce Back Loan in Sole Trader Name, Ombudsman Dismisses Liability Complaint
BBL Complaints Dismissed
Santander Refuses Refund for Bounce Back Loan Lost in Crypto Scam, Ombudsman Dismisses Complaint
A Santander customer sought a refund for a Bounce Back Loan lost in a crypto scam. The Ombudsman dismissed the complaint, finding no bank liability. […]
Special Reports
British Business Bank Continues to Overlook Rogue Bounce Back Loan Lenders as Another Is Exposed for Illegally Charging BBL Recipients Fees – Barclays Offers Meagre £75 Compensation to Affected Customer for Their Deceptive Practices
The British Business Bank ignores rogue lenders charging illegal Bounce Back Loan fees, with Barclays offering a paltry £75 to a deceived customer. […]
BBL Complaints Dismissed
HSBC Denies Feeder Account for Bounce Back Loan, Ombudsman Dismisses Complaint
HSBC denied a feeder account, blocking a Bounce Back Loan for an existing customer. The Ombudsman dismissed the complaint, citing the bank’s right to refuse. […]