NatWest Ordered to Pay £250 for Wrongly Denying Bounce Back Loan, Ombudsman Upholds Complaint
Special Reports
Barclays Cancels PAYG Option and Closes Account Over Missed Payments; Ombudsman Awards £150
Barclays reverses a customer’s PAYG option and closes his account for missing payments; the Ombudsman offers £150 but won’t reinstate the loan. […]
BBL Complaints Dismissed
Barclays Refuses Refund for Bounce Back Loan Lost in Pyramid Scam, Ombudsman Dismisses Director’s Complaint
A director sought a refund from Barclays for £30k of a Bounce Back Loan lost in a pyramid scam. […]
BBL Complaints Dismissed
HSBC Denies Account, Blocking Bounce Back Loan Access, Ombudsman Dismisses Complaint
HSBC denied an account application, preventing a Bounce Back Loan. The Ombudsman dismissed the complaint, upholding the bank’s discretion to refuse accounts. […]