NatWest Ordered to Pay £250 for Wrongly Denying Bounce Back Loan, Ombudsman Upholds Complaint
BBL Complaints Upheld
HSBC Ordered to Pay Compensation for Urging False Bounce Back Loan Declaration, Ombudsman Upholds Complaint
HSBC encouraged a club treasurer to make a false declaration for a Bounce Back Loan. The Ombudsman upheld the complaint, ordering compensation for the unethical advice. […]
BBL Complaints Upheld
HSBC Ordered to Pay £200 for Issuing Bounce Back Loan in Sole Trader Name, Ombudsman Upholds Complaint
HSBC issued a Bounce Back Loan in a sole trader’s name instead of his Ltd company, citing pandemic workload. The Ombudsman upheld the complaint, awarding £200 compensation. […]
BBL Complaints Dismissed
NatWest Holds Unassociated Person Liable for Defaulted Bounce Back Loan, Ombudsman Dismisses as Civil Matter
A person unassociated with a business since 2014 was held liable for half a NatWest Bounce Back Loan. […]