NatWest Logs Credit File Marker for Defaulted Bounce Back Loan Despite Repayment Plan, Ombudsman Dismisses Removal Request
Special Reports
Barclays’ Attempt to Cross-Default Bounce Back Loan for Guarantee Claim Fails; Ombudsman Orders Reinstatement
Barclays’ shady cross-default of a customer’s Bounce Back Loan to secure a guarantee claim is overturned by the Ombudsman, who demands reinstatement. […]
BBL Complaints Dismissed
Lloyds Denies Bounce Back Loan for Date of Birth Error, Ombudsman Dismisses Complaint
Lloyds denied a Bounce Back Loan due to a customer’s date of birth error in the application. The Ombudsman dismissed the complaint, citing the error’s impact. […]
Special Reports
Barclays Shuts Customer Account, Demands Full Bounce Back Loan Repayment, Ombudsman Upholds Bank’s Terms
Barclays closed an account and demanded full BBL repayment, and the Ombudsman backed their terms. We explore this final ruling. […]