NatWest Logs Credit File Marker for Defaulted Bounce Back Loan Despite Repayment Plan, Ombudsman Dismisses Removal Request
BBL Complaints Dismissed
NatWest Seizes Bounce Back Loan and Closes Account, Ombudsman Dismisses Complaint
NatWest seized a Bounce Back Loan and closed a customer’s account. The Ombudsman dismissed the complaint, citing the bank’s rights under loan terms. […]
BBL Complaints Dismissed
NatWest Defaults Bounce Back Loan After Missed Payment, Ombudsman Dismisses Complaint Blaming Customer
NatWest defaulted a customer’s Bounce Back Loan after one missed payment, despite promising to retry. […]
BBL Complaints Dismissed
HSBC Not Required to Monitor Bounce Back Loan Spending, Ombudsman Dismisses Complaint
An HSBC customer complained about the bank’s lack of oversight on Bounce Back Loan spending. The Ombudsman dismissed the complaint, stating it’s not the bank’s duty. […]