NatWest Told to Pay £5,000 After Tragic Death Tied to Defaulted BBL Harassment
BBL Complaints Upheld
Close Brothers Ordered to Pay Compensation for Threatening Bounce Back Loan Applicant, Ombudsman Upholds Complaint
Close Brothers mistreated a Bounce Back Loan applicant, with an agent threatening police action, blocking the loan. The Ombudsman upheld the complaint, ordering compensation. […]
BBL Complaints Upheld
HSBC Ordered to Pay £250 for Issuing Bounce Back Loan in Director’s Name, Ombudsman Upholds Complaint
HSBC issued a Bounce Back Loan in a director’s personal name instead of his Ltd company, a recurring issue. The Ombudsman upheld the complaint, awarding £250, though the loan remained defaulted. […]
BBL Complaints Upheld
Santander Ordered to Pay £175 for Bounce Back Loan Application Errors, Ombudsman Upholds Complaint
Santander’s multiple errors mishandled a Bounce Back Loan application, causing delays. The Ombudsman upheld the complaint, awarding £175 compensation for the bank’s failures. […]