NatWest Ordered to Pay £500 Compensation for Error Blocking Bounce Back Loan PAYG Options, Ombudsman Upholds Complaint
BBL Complaints Dismissed
Lloyds Denies Bounce Back Loan for Date of Birth Error, Ombudsman Dismisses Complaint
Lloyds denied a Bounce Back Loan due to a customer’s date of birth error in the application. The Ombudsman dismissed the complaint, citing the error’s impact. […]
BBL Blaggers
6-Year Ban for Knutsford Director’s Missing £50k NatWest BBL Records
ThA Knutsford director’s failure to provide records for a £50k NatWest BBL left its use and eligibility unclear, earning a 6-year ban. Dive into this financial blackout. […]
Special Reports
Barclays Staff’s Deception Blocks Customer’s Bounce Back Loan, Ombudsman Awards Meagre £100 Compensation
A Barclays employee’s lies cost a customer a BBL, but the Ombudsman’s £100 award feels like a slap. We critique this weak ruling. […]