NatWest Ordered to Write Off Bounce Back Loan Issued in Sole Trader Name, Ombudsman Upholds Complaint
BBL Complaints Upheld
HSBC Ordered to Issue Replica Bounce Back Loan for 2020 Application Errors, Ombudsman Upholds Complaint
HSBC mishandled a 2020 Bounce Back Loan application, prompting a 2023 order to issue a replica loan. The Ombudsman upheld the complaint, reaching a compromise with compensation after HSBC’s objections. […]
Special Reports
Ombudsman Clarifies Government Exempted Bounce Back Loans from Consumer Lending Rules, So Requiring Barclays to Provide a Detailed Graph of Monthly Interest Payments Would Be Overly Burdensome
The Ombudsman notes Bounce Back Loans’ exemption from consumer lending rules, deeming Barclays’ detailed interest payment graphs too burdensome to provide. […]
BBL Blaggers
9-Year Ban for Director’s Massive Turnover Lie for £50k NatWest BBL
A director’s egregious turnover inflation to secure a £50k NatWest BBL led to a 9-year ban—less than 25% exaggeration might have saved him. See how he crossed the line. […]