NatWest Seizes Bounce Back Loan and Closes Account, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
NatWest Refuses New Customers for Bounce Back Loans, Ombudsman Dismisses Complaint
NatWest refused Bounce Back Loans to new customers. The Ombudsman dismissed the complaint, affirming the bank’s right to limit access to existing clients. […]
Special Reports
Vulnerable Man Alleges Fraudulent Barclays Bounce Back Loan Used for Watch Scam; Ombudsman Rejects Claim
A vulnerable man claims a scammer used a Barclays Bounce Back Loan in his name to buy a costly watch, but the Ombudsman dismisses his complaint. […]
BBL Complaints Upheld
HSBC Ordered to Pay £150 for Bounce Back Loan Delay Errors, Ombudsman Upholds Complaint
HSBC’s multiple errors delayed a Bounce Back Loan payout for months. The Ombudsman upheld the complaint, ordering £150 compensation for the SME’s ordeal. […]