NatWest Seizes Two Bounce Back Loans, Ombudsman Dismisses Complaint Despite Ruling Error
Special Reports
British Business Bank Denies MPs Misusing Bounce Back Loan Database, Confirms Dashboard Access
The British Business Bank assures MPs aren’t snooping on Bounce Back Loan data for political gain, though some may have accessed the scheme’s dashboard. […]
BBL Complaints Upheld
HSBC Ordered to Pay £150 for Cancelling Bounce Back Loan Application, Ombudsman Upholds Complaint
HSBC cancelled a Bounce Back Loan application after two years, causing delays. The Ombudsman upheld the complaint, affirming the bank’s £150 compensation as fair. […]
BBL Complaints Upheld
Lloyds Ordered to Reduce Bounce Back Loan Debt by Half After Wife’s Death, Ombudsman Upholds Complaint
A man’s wife applied for a Bounce Back Loan using his account before her death. The Ombudsman upheld the complaint, ordering Lloyds to reduce the debt by half. […]