TSB Seizes Funds from Customers’ Accounts to Repay Bounce Back Loans After Closing Servicing Accounts, Ombudsman Dismisses Complaint
BBL Complaints Upheld
Barclays Ordered to Pay £300 for Bounce Back Loan Access Error, Ombudsman Upholds Complaint
Barclays’ error prevented a sole trader from accessing the Bounce Back Loan scheme. The Ombudsman upheld the complaint, increasing compensation from £100 to £300 after appeal. […]
BBL Complaints Dismissed
Conister Denies Bounce Back Loan Application, Ombudsman Dismisses Complaint
Conister refused a Bounce Back Loan application, citing eligibility issues. The Ombudsman dismissed the complaint, upholding the lender’s discretion. […]
BBL Complaints Dismissed
Lloyds Limits Refund to £10k for Bounce Back Loan Lost in Pyramid Scam, Ombudsman Dismisses Further Claims
A director lost £30k of a Bounce Back Loan in a pyramid scam and sought a full refund from Lloyds. […]