HSBC Ordered to Pay Compensation for Urging False Bounce Back Loan Declaration, Ombudsman Upholds Complaint
BBL Complaints Upheld
HSBC’s failure to update an error-ridden Bounce Back Loan database hindered a customer’s loan application elsewhere. The Ombudsman upheld the complaint, awarding £400.
It became apparent to many people that the so called BBL database that was set up many weeks after the BBL scheme was launched to add another level of protection to banks against fraudulent and duplicate applications was error riddled. This case somewhat proves that beyond all reasonable doubt. […]
Special Reports
Ombudsman Boosts Barclays’ Compensation to Customer Fivefold After Abusive Call and Botched Bounce Back Loan Direct Debit
Barclays’ rude call and BBL direct debit blunder led to a fivefold compensation hike by the Ombudsman. We unpack this major customer win. […]
BBL Blaggers
10-Year Ban for Belle Casa Director’s 11x Turnover Fraud
Catherine Cann, director of Belle Casa, who inflated turnover 11 times to blag a £50,000 HSBC Bounce Back Loan, faces a 10-year ban. Uncover the scale of this audacious financial fraud. […]