Barclays Refuses Bounce Back Loan and Closes Accounts, Ombudsman Dismisses Unfair Treatment Complaint
Special Reports
Civil Servants Warn Prime Minister Keir Starmer, Labour MPs, and Ministers, Including Chancellor Rachel Reeves, on Bounce Back Loan Scheme Realities – “Altering Established Rules Risks Dire Consequences” – Learn When Lenders or Government May or May Not Chase BBL Debts
Civil servants caution Keir Starmer and Rachel Reeves against changing Bounce Back Loan rules, warning of risks—learn when debt pursuit may stop. […]
BBL Complaints Upheld
HSBC Ordered to Compensate Customer for Misapplying Bounce Back Loan Rules on Erroneous Insurance Payment, Ombudsman Upholds Complaint
HSBC incorrectly demanded a customer return an erroneous insurance payment to their Bounce Back Loan account, misinterpreting scheme rules. The Ombudsman upheld the complaint, ordering compensation for the bank’s error. […]
BBL Complaints Upheld
Barclays Ordered to Pay £75 for Bounce Back Loan Application Delay, Ombudsman Upholds Complaint
Barclays delayed a Bounce Back Loan application, causing inconvenience. The Ombudsman upheld the complaint, ordering £75 compensation for the bank’s error. […]