Starling Limits Bounce Back Loans to One Per Person, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
HSBC Seizes Bounce Back Loan Without Explanation, Ombudsman Dismisses Complaint
HSBC seized a Bounce Back Loan without providing a reason, citing terms and conditions. The Ombudsman dismissed the complaint, upholding the bank’s actions. […]
BBL Complaints Dismissed
HSBC Delays Account Opening for Bounce Back Loan, Ombudsman Dismisses Complaint with £200
HSBC delayed an account opening for five months due to Bounce Back Loan processing. The Ombudsman dismissed the complaint, finding £200 compensation sufficient. […]
BBL Complaints Upheld
HSBC Ordered to Replicate Bounce Back Loan for Application Errors, Ombudsman Upholds Complaint
HSBC’s errors prevented a customer from securing a Bounce Back Loan. The Ombudsman upheld the complaint, ordering a replica loan post-scheme closure for the bank’s mistakes. […]