
Metro Bank Ordered to Pay £150 for Bounce Back Loan Application Mishandling, Ombudsman Upholds Complaint

Liviu Croitoru, director of L & M Cleaning Masters Ltd, has been disqualified for 10 years after exaggerating his company’s turnover to secure a £50,000 Metro Bank Bounce Back Loan and stashing it in an ISA. […]
Despite resistance, HSBC was directed to reinstate a Bounce Back Loan, restore PAYG options, refund nearly £10,000 with interest, remove negative credit markers, and pay £250 to a customer for an unjust BBL default. […]
Santander denied a Bounce Back Loan application for lacking an email address. The Ombudsman dismissed the complaint, finding the requirement reasonable. […]
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