HSBC Ordered to Reinstate Bounce Back Loan and Pay Compensation for Unfair Debanking, Ombudsman Upholds Complaint
BBL Complaints Upheld
RBS Ordered to Pay Increased Compensation for Bounce Back Loan Denials, Ombudsman Upholds Complaint
RBS declined a Bounce Back Loan three times, approving a fourth after MP intervention. The Ombudsman upheld the complaint, increasing compensation for the delays. […]
BBL Complaints Dismissed
HSBC Seizes £50k Bounce Back Loan and Delays Refund, Ombudsman Dismisses Complaint
HSBC seized a £50k Bounce Back Loan, closed an account, and delayed a £54k refund. The Ombudsman dismissed the complaint, deeming the bank’s actions fair. […]
BBL Complaints Upheld
TSB Ordered to Pay £275 for Bounce Back Loan Complaint, Ombudsman Upholds Complaint
TSB mishandled a Bounce Back Loan application, causing distress. The Ombudsman upheld the complaint, ordering £275 compensation for the bank’s errors. […]