
NatWest Ordered to Reinstate Bounce Back Loan and Pay £350, Ombudsman Upholds Complaint

Santander’s CBILS refusal delayed a customer’s Bounce Back Loan, secured elsewhere. The Ombudsman upheld the complaint, ordering £350 compensation for the delay. […]
HSBC took six months to notify a customer of account issues blocking a Bounce Back Loan application. The Ombudsman upheld the complaint, awarding £150 compensation. […]
John Walsh, director of Athena Developments Limited, faces a six-year ban after exaggerating his company’s turnover to secure a £50,000 NatWest Bounce Back Loan and transferring the funds to himself. […]
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