RBS Customer Alleges Discrimination and Data Breach Over Bounce Back Loan Handling; Ombudsman Rejects Complaint
BBL Complaints Dismissed
Barclays Justified in Marking Bounce Back Loan Applicant as Fraudulent, Closing Accounts, Says Ombudsman
Barclays’ fraud marker and account closure for a Bounce Back Loan applicant are upheld by the Ombudsman, who validates the bank’s evidence. […]
BBL Complaints Dismissed
Lloyds Closes Account, Denies Bounce Back Loan, Ombudsman Dismisses Complaint with £150
Lloyds closed a customer’s account, denying a Bounce Back Loan. The Ombudsman dismissed the complaint, upholding the bank’s actions with £150 compensation. […]
BBL Complaints Upheld
Barclays Ordered to Pay £300 for Bounce Back Loan Access Error, Ombudsman Upholds Complaint
Barclays’ error prevented a sole trader from accessing the Bounce Back Loan scheme. The Ombudsman upheld the complaint, increasing compensation from £100 to £300 after appeal. […]