RBS Fails to Notify Customer of Retained Account, Causing Double Bounce Back Loan Payments and £18,000 Overdraft, Ombudsman Dismisses Complaint
BBL Complaints Upheld
HSBC Ordered to Pay £200 for Issuing Bounce Back Loan in Sole Trader Name, Ombudsman Upholds Complaint
HSBC issued a Bounce Back Loan in a sole trader’s name instead of his Ltd company, citing pandemic workload. The Ombudsman upheld the complaint, awarding £200 compensation. […]
BBL Blaggers
Directors of XCEL Interiors Limited Banned After Partial Repayment of CBILS and BBL Loans
Richard James Wood and Charles Andrew Wood, directors of XCEL Interiors Limited, faced bans of 3 years and 6 months and 4 years, respectively, for failing to fully repay a Bounce Back Loan (BBL) from RBS after securing a £46,305 Coronavirus Business Interruption Loan Scheme (CBILS) from Funding Circle. […]
BBL Complaints Upheld
HSBC Ordered to Pay £200 for System Errors Blocking Bounce Back Loan, Ombudsman Upholds Complaint
HSBC’s system errors caused account applications to “drop off,” blocking a Bounce Back Loan. The Ombudsman upheld the complaint, affirming £200 compensation. […]