Royal Bank of Scotland Customer Claims His Company Was Mis-sold a Bounce Back Loan After Bank Stated on Zoom It Would Benefit His Business, Despite No Need for the Loan, Leaving It Unused and Burdened with Debt – Ombudsman Rejects the Complaint
Special Reports
Metro Bank Hit with £16m FCA Fine for Financial Crime Failures, Echoing Starling Bank’s Woes
Following Starling Bank’s misconduct scandal and CEO exit, Metro Bank faces a £16m FCA penalty for financial crime lapses, underscoring ongoing regulatory challenges in the banking sector. […]
Special Reports
Barclays Cancels PAYG Option and Closes Account Over Missed Payments; Ombudsman Awards £150
Barclays reverses a customer’s PAYG option and closes his account for missing payments; the Ombudsman offers £150 but won’t reinstate the loan. […]
BBL Complaints Dismissed
HSBC Sends Debt Collectors for Unpaid Bounce Back Loan, Ombudsman Dismisses Overdraft Funding Complaint
An HSBC customer claimed debt collectors pursued her for a Bounce Back Loan, arguing overdraft funds should have covered it. […]