Royal Bank of Scotland Customer Claims His Company Was Mis-sold a Bounce Back Loan After Bank Stated on Zoom It Would Benefit His Business, Despite No Need for the Loan, Leaving It Unused and Burdened with Debt – Ombudsman Rejects the Complaint
BBL Complaints Upheld
TSB Ordered to Pay £275 for Bounce Back Loan Complaint, Ombudsman Upholds Complaint
TSB mishandled a Bounce Back Loan application, causing distress. The Ombudsman upheld the complaint, ordering £275 compensation for the bank’s errors. […]
Special Reports
Jeremy Hunt Vows Aggressive Fraud Recovery While Praising Bounce Back Loans for UK’s Swift Recovery
Chancellor Jeremy Hunt pledges relentless pursuit of Covid fraud funds, crediting Bounce Back Loans for powering the UK’s rapid economic rebound. […]
BBL Complaints Dismissed
NatWest Denies Account for High-Risk Country Payments, Ombudsman Dismisses Complaint
NatWest denied a business account due to payments from a high-risk country, impacting Bounce Back Loan access. The Ombudsman dismissed the complaint, upholding the bank. […]