Santander Seizes Bounce Back Loan After Turnover Review, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
Santander Demands £50k Bounce Back Loan Repayment for Unreasonable Turnover, Ombudsman Dismisses Complaint
Santander demanded repayment of a £50k Bounce Back Loan due to an unreasonable turnover estimate. The Ombudsman dismissed the complaint, upholding the bank’s review. […]
BBL Complaints Dismissed
NatWest Issues Wrong Loan Type, Ombudsman Dismisses Turnover Complaint
NatWest issued a CBILS instead of a business loan, then a Bounce Back Loan. The Ombudsman dismissed a liquidator’s turnover complaint, finding no bank fault. […]
Special Reports
Barclays Defaults Customer’s Bounce Back Loan Despite PAYG Option; Ombudsman Cites Prior Missed Payments
A customer complains Barclays defaulted his Bounce Back Loan during a PAYG no-payment period, but the Ombudsman rules prior missed payments justify the action. […]