Santander Denies Bounce Back Loan for Missing Email Address, Ombudsman Dismisses Complaint
Special Reports
Metro Bank Customer Claims Bank Failed to Process Cheques for Bounce Back Loan Payments While Abroad, Leading to Default, Ombudsman Rejects Complaint
A Metro Bank customer’s company was defaulted on its Bounce Back Loan after the bank failed to process repayment cheques sent from abroad. The Ombudsman sides with the bank, dismissing the complaint. […]
Special Reports
Starling Bank Ordered to Compensate for Wrongful Account Closure, But Ombudsman Permits BBL Repayment Demand
Starling paid for wrongly closing an account, but the Ombudsman upheld their BBL repayment demand. We dissect this mixed ruling. […]
Special Reports
Chaos Ensues as Santander and HSBC Account Reviews Trigger Full BBL Repayment Demands and CIFAS Fraud Markers
Santander and HSBC’s account reviews are sparking BBL repayment demands and CIFAS markers. We expose this turbulent crackdown. […]