
Santander Ordered to Pay Compensation for Wrongly Taking Full Bounce Back Loan Repayments Under Interest-Only PAYG Option, Ombudsman Upholds Complaint

A director has been banned for 3.5 years for various wrongdoings, including failing to provide records to verify the use of a £15,000 Santander Bounce Back Loan. The disqualification reflects potential misuse uncovered during liquidation.
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HSBC took six months to notify a customer of account issues blocking a Bounce Back Loan application. The Ombudsman upheld the complaint, awarding £150 compensation. […]
NatWest converted a Bounce Back Loan to a standard loan without government guarantee or PAYG options. The Ombudsman dismissed the complaint, citing eligibility issues. […]
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