Santander Ordered to Pay Compensation for Wrongly Taking Full Bounce Back Loan Repayments Under Interest-Only PAYG Option, Ombudsman Upholds Complaint
BBL Complaints Dismissed
Santander Seizes Personal Funds for Ineligible Bounce Back Loan, Ombudsman Dismisses Complaint
Santander seized personal account funds for an ineligible Bounce Back Loan transferred from a business account. The Ombudsman dismissed the complaint, citing ineligibility. […]
BBL Complaints Dismissed
Lloyds Recalls Bounce Back Loan, Rejects Compensation, Ombudsman Dismisses Complaint
Lloyds recalled a Bounce Back Loan and disputed a case handler’s compensation ruling. The Ombudsman dismissed the complaint, siding with the bank. […]
Dark Side of BBL's
NatWest Told to Pay £5,000 After Tragic Death Tied to Defaulted BBL Harassment
NatWest must pay £5,000 and rectify its handling of a defaulted Bounce Back Loan after its failings contributed to a vulnerable customer’s tragic death. […]