Santander Seizes Personal Funds for Ineligible Bounce Back Loan, Ombudsman Dismisses Complaint
BBL Complaints Dismissed
Lloyds Recalls Bounce Back Loan for Unverified Turnover, Ombudsman Dismisses Complaint
Lloyds recalled a Bounce Back Loan for unverified turnover after onboarding from Halifax. The Ombudsman dismissed the complaint, siding with the bank. […]
Special Reports
British Business Bank Continues to Overlook Rogue Bounce Back Loan Lenders as Another Is Exposed for Illegally Charging BBL Recipients Fees – Barclays Offers Meagre £75 Compensation to Affected Customer for Their Deceptive Practices
The British Business Bank ignores rogue lenders charging illegal Bounce Back Loan fees, with Barclays offering a paltry £75 to a deceived customer. […]
BBL Complaints Dismissed
HSBC Compensates £300 for CBILS Delay Leading to Bounce Back Loan, Ombudsman Dismisses Complaint
HSBC delayed a CBILS application, resulting in a Bounce Back Loan. The Ombudsman dismissed the complaint, finding £300 compensation adequate for the delay. […]