MP Siobhain McDonagh Questions Bank CEOs on Bounce Back Loan Defaults and Fraud, Barclays Chief Claims High Non-Repayment Was Part of Scheme’s Design
BBL Complaints Dismissed
Santander’s Bounce Back Loan Review Process Challenged, Ombudsman Dismisses Complaint
A customer challenged Santander’s rigorous Bounce Back Loan review process involving account scrutiny. The Ombudsman dismissed the complaint, upholding Santander’s procedures. […]
Special Reports
Lords Member and Ex-Shadow Chancellor Profit from Bounce Back Loan Debt Collection with Disturbing Tactics
A Lords member and former Shadow Chancellor profit from Bounce Back Loan debt collection, using predatory “psychological animal spirit” tactics to intimidate borrowers. […]
Special Reports
Ombudsman Boosts Barclays’ Compensation to Customer Fivefold After Abusive Call and Botched Bounce Back Loan Direct Debit
Barclays’ rude call and BBL direct debit blunder led to a fivefold compensation hike by the Ombudsman. We unpack this major customer win. […]