
HSBC Ordered to Pay £500 for Feeder Account Delay Blocking Bounce Back Loan, Ombudsman Upholds Complaint

HSBC debanked a customer and seized Bounce Back Loan funds during a “safeguarding” review. Nearly two years later, the Ombudsman upheld the complaint, ordering HSBC to reinstate the loan and return the funds. […]
HSBC’s “safeguarding review” locked an account, denied a Bounce Back Loan, and caused a business collapse. The Ombudsman upheld the complaint, awarding £150 compensation. […]
TSB terminated a Bounce Back Loan for varying turnover estimates across multiple applications. The Ombudsman dismissed the complaint, siding with TSB’s eligibility review. […]
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