Lloyds Recalls Bounce Back Loan for Unverified Turnover, Ombudsman Dismisses Complaint
BBL Complaints Upheld
TSB Ordered to Pay £200 for Wrongly Seizing Bounce Back Loan, Ombudsman Upholds Complaint
TSB seized a Bounce Back Loan, wrongly accusing a sole trader of ineligibility. The Ombudsman upheld the complaint, ordering £200 compensation for the unfair treatment. […]
BBL Complaints Dismissed
Lloyds Denies Turnover Amendment for Bounce Back Loan, Ombudsman Dismisses Complaint
Lloyds refused to amend a turnover figure for a Bounce Back Loan, despite proof of higher turnover. The Ombudsman dismissed the complaint, upholding the bank’s decision. […]
BBL Complaints Upheld
HSBC Ordered to Pay £200 for System Errors Blocking Bounce Back Loan, Ombudsman Upholds Complaint
HSBC’s system errors caused account applications to “drop off,” blocking a Bounce Back Loan. The Ombudsman upheld the complaint, affirming £200 compensation. […]