Starling Denies Bounce Back Loan Complaint, Ombudsman Dismisses with £50 Compensation
BBL Complaints Upheld
NatWest Ordered to Pay Compensation for Delayed Account Balance Payout, Ombudsman Upholds Complaint
NatWest delayed paying out a customer’s account balance after declining a Bounce Back Loan and closing their account. The Ombudsman upheld the complaint, ordering compensation. […]
Special Reports
Starling Bank Staff’s Deception Prevents Customer’s BBL Application, Ombudsman Grants Minimal £50 Compensation
A Starling employee’s lies blocked a BBL application, but the Ombudsman’s £50 award feels insulting. We slam this lowball ruling. […]
Covid Corruption Commissioner
Bank Chiefs Scramble as Covid Commissioner Looms, Push to Liquidate BBL Fraud Firms
• Fearing Labour’s Covid Corruption Commissioner, bank leaders like Barclays and Lloyds are now pursuing High Court liquidations of companies that defrauded BBLs. […]