Ombudsman Jenny Lomax Clears Starling Bank for Freezing BBL Account After Spotting Compulsory Strike-Off Action as Default Event
BBL Complaints Dismissed
Barclays Recalls Bounce Back Loan After Account Review, Ombudsman Dismisses Complaint
Barclays approved, then recalled a Bounce Back Loan after locking and reviewing an account. The Ombudsman dismissed the complaint, finding the action fair. […]
BBL Complaints Upheld
TSB Ordered to Pay £200 for Wrongly Seizing Bounce Back Loan, Ombudsman Upholds Complaint
TSB seized a Bounce Back Loan, wrongly claiming ineligibility despite an estimated turnover. The Ombudsman upheld the complaint, awarding £200, though estimates weren’t allowed. […]
Letters and Demands
Guide to Bounce Back Loan Defaulter Discount Letters: What to Expect and What They Look Like and How to Negotiate This Unique Repayment Option
Here’s what to expect from these letters and tips for negotiating the best settlement offer. […]