Starling Denies Turnover Amendment for Higher Bounce Back Loan, Ombudsman Dismisses Complaint
BBL Complaints Upheld
NatWest Ordered to Pay £250 for Bounce Back Loan Application Errors, Ombudsman Upholds Complaint
NatWest mishandled a Bounce Back Loan application, causing delays and distress. The Ombudsman upheld the complaint, ordering £250 compensation for the bank’s errors. […]
BBL Complaints Dismissed
Lloyds Holds Customer Liable for Denied Bounce Back Loan, Ombudsman Dismisses Complaint
A Lloyds customer denied applying for a Bounce Back Loan and transferring funds. The Ombudsman dismissed the complaint, finding evidence against his claim. […]
BBL Complaints Dismissed
HSBC Denies Account for Bounce Back Loan, Ombudsman Dismisses Complaint
HSBC denied an account, blocking a Bounce Back Loan application. The Ombudsman dismissed the complaint, citing the bank’s right to refuse accounts. […]