Guide to Navigating Bounce Back Loan Account Reviews and Safeguarding—Expect Repayment Demands
BBL Complaints Dismissed
HSBC Demands Bounce Back Loan Repayment Post-CBILS, Ombudsman Dismisses Complaint
HSBC demanded a Bounce Back Loan repayment and seized funds after a CBILS approval. The Ombudsman dismissed the complaint, upholding HSBC’s actions. […]
Special Reports
Barclays Cancels BBL After Review, Seizes Account Funds for Repayment, and Ombudsman Upholds Their Actions
Barclays terminated a BBL, grabbed account funds to repay it, and the Ombudsman says it’s allowed. We break down this tough ruling. […]
Special Reports
Ombudsman Boosts Barclays’ Compensation to Customer Fivefold After Abusive Call and Botched Bounce Back Loan Direct Debit
Barclays’ rude call and BBL direct debit blunder led to a fivefold compensation hike by the Ombudsman. We unpack this major customer win. […]