The BBL Complaints arena is a battleground of fury and frustration! From lender blunders to borrower nightmares, these stories will make your jaw drop!
RBS wiped a customer’s accounts to repay a BBL they ruled ineligible. The Ombudsman’s approval of this move shocks—here’s why. […]
NatWest demanded repayment of a £40k Bounce Back Loan, despite a manager’s eligibility assurance. The Ombudsman dismissed the complaint, finding the bank’s demand justified. […]
Ombudsman Ben Jennings backed a BBL complaint against Barclays, but Paul Cooper denied a similar one. We probe this glaring inconsistency. […]
NatWest wrongly defaulted a Bounce Back Loan, impacting credit files. The Ombudsman upheld the complaint, ordering reinstatement, removal of markers, and £350 compensation. […]
Lloyds prevented a sole trader from opening a business account for a Bounce Back Loan. The Ombudsman upheld the complaint, ordering £300 compensation for the restriction. […]
A Santander declined a Bounce Back Loan application due to unreadable tax return photos. The Ombudsman dismissed the complaint, citing inadequate documentation. […]
A Barclays employee’s lies cost a customer a BBL, but the Ombudsman’s £100 award feels like a slap. We critique this weak ruling. […]
Santander chased a sole trader for a Bounce Back Loan tied to a dissolved Ltd company. The Ombudsman dismissed the complaint, holding him liable based on application details. […]
Santander denied a personal loan, factoring in a Bounce Back Loan from an unassociated company. The Ombudsman dismissed the complaint, upholding the bank’s decision. […]
A Halifax customer missed a Lloyds tax return request to reconsider a Bounce Back Loan denial. The Ombudsman dismissed the complaint, citing the customer’s negligence. […]
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