The BBL Complaints arena is a battleground of fury and frustration! From lender blunders to borrower nightmares, these stories will make your jaw drop!
Lloyds refused to amend a turnover figure for a Bounce Back Loan, despite proof of higher turnover. The Ombudsman dismissed the complaint, upholding the bank’s decision. […]
HSBC lied about allowing turnover amendments for a Bounce Back Loan, citing scheme design flaws. The Ombudsman upheld the complaint, ordering compensation. […]
Clydesdale seized a Bounce Back Loan for undisclosed reasons. The Ombudsman dismissed the complaint, citing the bank’s right to act without explanation. […]
Santander seized a Bounce Back Loan after post-drawdown checks raised turnover and eligibility concerns. The Ombudsman dismissed the complaint, siding with the bank. […]
HSBC seized a Bounce Back Loan paid in error, demanding repayment. The Ombudsman dismissed the complaint, finding the bank’s actions fair. […]
NatWest seized a Bounce Back Loan and closed a customer’s account. The Ombudsman dismissed the complaint, citing the bank’s rights under loan terms. […]
The Ombudsman’s smug rule claims fell flat after a major error that could hurt businesses, per the BBB. We expose the gaffe. […]
An HSBC director claimed a Bounce Back Loan was transferred via a scam. The Ombudsman dismissed the complaint, finding evidence of the director’s involvement. […]
NatWest seized two Bounce Back Loans from an SME. The Ombudsman dismissed the complaint, despite a noted error in the ruling, upholding the bank’s actions. […]
HSBC’s multiple errors delayed a Bounce Back Loan payout for months. The Ombudsman upheld the complaint, ordering £150 compensation for the SME’s ordeal. […]
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