The BBL Complaints arena is a battleground of fury and frustration! From lender blunders to borrower nightmares, these stories will make your jaw drop!
Co-Operative Bank seized a £50k Bounce Back Loan after closing an account for risk reasons. The Ombudsman upheld the complaint, ordering £100 compensation. […]
HSBC delayed an account opening for five months due to Bounce Back Loan processing. The Ombudsman dismissed the complaint, finding £200 compensation sufficient. […]
Multiple Barclays Bounce Back Loan complaints were dismissed by the Ombudsman, who upheld the bank’s discretion in handling loan applications and reviews. […]
NatWest delayed a servicing account for seven months, then repeatedly denied a Bounce Back Loan. The Ombudsman dismissed the complaint, citing the bank’s discretion. […]
Barclays’ error prevented a sole trader from accessing the Bounce Back Loan scheme. The Ombudsman upheld the complaint, increasing compensation from £100 to £300 after appeal. […]
HSBC denied a feeder account, blocking a Bounce Back Loan for an existing customer. The Ombudsman dismissed the complaint, citing the bank’s right to refuse. […]
Complaints against HSBC, Barclays, TSB, NatWest, and Lloyds for Bounce Back Loan issues were dismissed by the Ombudsman, upholding the banks’ actions. […]
Barclays’ eight-week delay in processing a Bounce Back Loan caused distress. The Ombudsman upheld the complaint, awarding £200 compensation, less than the £1,000 sought. […]
Starling denied a Bounce Back Loan upgrade and neglected insolvency care for a customer. The Ombudsman dismissed the complaint, citing bank policy. […]
A customer challenged Santander’s handling of a Bounce Back Loan application. The Ombudsman dismissed the complaint, upholding the bank’s discretion. […]
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