The BBL Complaints arena is a battleground of fury and frustration! From lender blunders to borrower nightmares, these stories will make your jaw drop!
A Lloyds customer claimed a bank employee misled him about a Bounce Back Loan shortcut for sole trader to Ltd company conversion. […]
A Coutts customer’s complaint about denied PAYG options for their Bounce Back Loan is dismissed by the Ombudsman, despite the bank offering £350 in compensation. […]
HSBC restricted a customer’s Bounce Back Loan funds for five months and applied an “evasion of payment” CIFAS marker. The Ombudsman upheld the complaint, ordering marker removal. […]
Santander wrongly told the Ombudsman a customer had a Bounce Back Loan, causing distress. The Ombudsman upheld the complaint, awarding £500 compensation for the bank’s error. […]
Barclays must pay over £1,400 to a Bounce Back Loan customer for unfair treatment and lying to their MP about closing their account, exposing bank misconduct. […]
Starling Bank must pay £200 for defaulting a company’s Bounce Back Loan after discovering dormant accounts showed no trading, ruling the loan ineligible. […]
The number of people who have told me HSBC have done the following to them too is large, anyway read on and do not laugh at the confusion and waffle of the Ombudsman due to the ridiculous rules of the BBL scheme…. […]
Barclays cancels a customer’s PAYG repayment holiday, and the Ombudsman dismisses his complaint, ruling one of his two Bounce Back Loans was fraudulently obtained. […]
An RBS customer, using the Mx honorific, claims discrimination and data breaches in Bounce Back Loan management, but the Ombudsman dismisses their complaint. […]
A vulnerable man claims a scammer used a Barclays Bounce Back Loan in his name to buy a costly watch, but the Ombudsman dismisses his complaint. […]
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